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Terms and Conditions
Disclaimer
- By purchasing or using products from GrAshtray, you confirm that you are at least 18 years old and legally permitted to purchase smoking accessories in your jurisdiction.
- We reserve the right to withdraw, suspend, or cancel services at any time without prior notice.
Purchases and Payments
- All prices listed on our website are in U.S. dollars, unless otherwise stated.
- We reserve the right to change product prices, availability, or promotions at any time.
- All transactions are processed securely. GrAshtray is not responsible for any errors or delays caused by third-party payment processors.
Returns and Refunds
- Please refer to our Return & Refund Policy for full details.
Website Availability and Accuracy
- We strive to keep all information on our website accurate and up to date. However, occasional errors or omissions may occur.
- We are not liable for any losses arising from website downtime, inaccuracies, or reliance on information provided.
Intellectual Property
- The GrAshtray™ design, brand name, and concept are copyright pending and protected under applicable intellectual property laws, including the U.S. Copyright Act (Title 17 of the United States Code).
- Copying, reproducing, or duplicating the GrAshtray concept, design, or content is strictly prohibited and may result in legal action.
- All images, logos, and written content on this website are the property of GrAshtray unless otherwise noted.
Limitation of Liability
- GrAshtray is not liable for damages, losses, or injuries that may occur from improper use of our products.
- Our products are intended solely for their designated purpose. Misuse may void any eligibility for return or refund.
- To the maximum extent permitted by law, GrAshtray disclaims all warranties, express or implied.
Governing Law
- These Terms and Conditions are governed by the laws of the State of New York, United States, without regard to its conflict of law provisions.
Changes to Terms
- We reserve the right to modify or update these Terms and Conditions at any time. Changes will take effect immediately upon being posted to this website.
Contact Information
- For any questions about these Terms and Conditions, please reach us through the Contact page at GrAshtray.com.
Return and Refund Policy
Return & Refund Policy
At GrAshtray, each piece is handmade, making every grinder ashtray unique. We take pride in the craftsmanship and durability of our resin products, and we want you to be fully satisfied with your purchase.
Terms of Return
· Returns are accepted within 14 days of purchase.
· The GrAshtray must be unused and in its original condition.
· Because resin is a durable, glass-like material, damage such as cracks, chips, or breakage is not considered a valid reason for return.
· Returns are approved if the product is unused and in the same condition as received.
Condition of Return
· Only unused GrAshtrays will be eligible for return.
· Items showing signs of use, wear, or alteration cannot be returned.
Process for Return
· Contact us through our website’s Contact Form within 14 days of purchase to request a return.
· Provide your order number and reason for return.
· Once approved, you will receive instructions on how to return your GrAshtray.
· Customers are responsible for return shipping costs.
Contact Details
If you have questions or would like to initiate a return, please reach us via the Contact page on GrAshtray.com.
